关于微软KB3132372补丁导致win10系统提示软件“已停止工作”...

关于微软KB3132372补丁导致win10系统提示软件“已停止工作”及剑网3无法正常打开的解决办法

问题说明：近期收到部分用户反馈，更新微软KB3132372Flash补丁后，win10系统下运行某些和Flash相关的程序会提示软件“已停止工作”（如下图）；并且会导致剑网3玩家出现剑网3客户端启动程序后，游戏客户端在任务栏有程序启动但是无法在桌面上显示客户端程序的问题。

               

解决办法：

win10和win8系统需要卸载该补丁，步骤如下：

打开【控制面板】——【程序和功能】，点击左侧【查看已安装的更新】搜索KB3132372，右键卸载后重启电脑后在尝试运行程序或游戏即可。

            
            

1月6日，微软已经修正此问题，并通过推送修复补丁的方式来解决此问题，详情请参考：http://bbs.360safe.com/thread-6573186-1-1.html

win7和XP系统用户可以尝试下面两种方法：

方法一：打开360安全卫士——人工服务——热门工具中搜索“网页游戏玩不了”，并点击立即修复

         

等待修复完成，尝试游戏即可。

方法二、打开360软件管家，搜索“flash修复工具”

        
      点击“下载”后，运行该修复工具，点击“立即修复”等待修复完成后尝试游戏即可。

今天（1月6日）win7上也收到了flash升级更新，网友们可以通过360软件管家升级最新版flash啦
   

顶..

windows XP路过

更新了补丁，没遇到这些情况

昨天360问答客户端在WIN10下闪退，今日已恢复正常

昨天就遇到了，卸载之后就好了

还好我没有在第一时间安装它，哈哈哈

原来如此，卸载后正常

目前只有360会弹窗提示用户进行修复，其他的杀毒软件根本没有提示！！！，为卫士点赞

从昨天开始打开千千静听，就会出现程序错误 不知道和这个补丁有没有关系
详细错误信息是：
Application:
        千千静听（百度音乐版） 7.0.2 (Unicode) (Build 0516)

System:
        Professional  (Build 9200)

Module:
        C:\WINDOWS\system32\KERNELBASE.dll

IE:
        mshtml.dll:  11.0.10586.35

Thread:
        wWinMain

Exception:
        Code:       0x80000003
        Flags:      0x00000000
        Address:    0x7452cdd2

Context:
        EAX:   0x00000000  EBX:   0x104c5000  ECX:   0x002ce000
        EDX:   0x00000000  ESI:   0x00010000  EDI:   0x00010000
        EBP:   0x0014bfd4  EIP:   0x7452cdd2  ESP:   0x0014bf90
        SegCs: 0x0000001b  SegDs: 0x00000023  SegEs: 0x00000023
        SegFs: 0x0000003b  SegGs: 0x00000000  SegSs: 0x00000023
        EFLAGS:0x00000246


Load Modules:
        0x00400000 - 0x006b8000:TTPlayer
        0x77100000 - 0x7727b000:ntdll
        0x75830000 - 0x758c6000:KERNEL32
        0x743f0000 - 0x7456e000:KERNELBASE
        0x74dc0000 - 0x74ef8000:USER32
        0x75320000 - 0x75475000:GDI32
        0x75a70000 - 0x75b62000:comdlg32
        0x74ab0000 - 0x74b6e000:msvcrt
        0x75480000 - 0x7563d000:combase
        0x74980000 - 0x74a42000:RPCRT4
        0x748a0000 - 0x748f8000:bcryptPrimitives
        0x75640000 - 0x756cd000:shcore
        0x74d70000 - 0x74db5000:SHLWAPI
        0x75ca0000 - 0x7709f000:SHELL32
        0x74750000 - 0x74787000:cfgmgr32
        0x73ef0000 - 0x743e9000:windows.storage
        0x74900000 - 0x7497b000:advapi32
        0x75a20000 - 0x75a64000:sechost
        0x73e70000 - 0x73e7c000:kernel.appcore
        0x73ea0000 - 0x73ee4000:powrprof
        0x73e80000 - 0x73e8f000:profapi
        0x74570000 - 0x745ce000:FirewallAPI
        0x74880000 - 0x74893000:NETAPI32
        0x758d0000 - 0x759bb000:ole32
        0x756d0000 - 0x75762000:OLEAUT32
        0x75800000 - 0x7581b000:imagehlp
        0x74f00000 - 0x74f06000:PSAPI
        0x770a0000 - 0x770ff000:WS2_32
        0x719d0000 - 0x71bdf000:COMCTL32
        0x72550000 - 0x72574000:WINMM
        0x6b7c0000 - 0x6b9cd000:WININET
        0x60000000 - 0x60078000:ttpcomm
        0x71c10000 - 0x71c16000:MSIMG32
        0x728c0000 - 0x72939000:UxTheme
        0x6aee0000 - 0x6b04b000:gdiplus
        0x67c70000 - 0x67c8c000:bdaucommon
        0x71270000 - 0x71278000:VERSION
        0x6b610000 - 0x6b633000:MSVFW32
        0x70510000 - 0x7053f000:iphlpapi
        0x59ce0000 - 0x59cf8000:MSACM32
        0x721b0000 - 0x721d3000:WINMMBASE
        0x71960000 - 0x7196b000:DAVHLPR
        0x75770000 - 0x7579f000:IMM32
        0x72b60000 - 0x72b8c000:fwbase
        0x73290000 - 0x732b8000:ntmarta
        0x6ff50000 - 0x7002e000:ttpres
        0x75b80000 - 0x75c9f000:MSCTF
        0x67c50000 - 0x67c6f000:netacc
        0x65d70000 - 0x65dd9000:MSVCP100
        0x640a0000 - 0x6415f000:MSVCR100
        0x75b70000 - 0x75b77000:NSI
        0x70170000 - 0x70184000:dhcpcsvc
        0x10000000 - 0x100be000:freeime
        0x6cc00000 - 0x6cc10000:MLocalData
        0x66630000 - 0x6665f000:MNet
        0x735e0000 - 0x73630000:mswsock
        0x66550000 - 0x66565000:MUpDownload
        0x65d50000 - 0x65d62000:MHttp
        0x72750000 - 0x727d4000:DNSAPI
        0x6c540000 - 0x6c80b000:iertutil
        0x701c0000 - 0x701d3000:dhcpcsvc6
        0x738f0000 - 0x73914000:SspiCli
        0x71260000 - 0x71268000:WINNSI
        0x6f1a0000 - 0x6f1b2000:ondemandconnroutehelper
        0x6f8a0000 - 0x6f93b000:winhttp
        0x6b410000 - 0x6b58e000:urlmon
        0x69180000 - 0x69192000:napinsp
        0x67c40000 - 0x67c47000:DCIMAN32
        0x69160000 - 0x69176000:pnrpnsp
        0x71560000 - 0x7157d000:dwmapi
        0x71d00000 - 0x71d14000:NLAapi
        0x6a770000 - 0x6a77b000:winrnr
        0x70540000 - 0x70587000:fwpuclnt
        0x73dd0000 - 0x73ded000:bcrypt
        0x6e9d0000 - 0x6e9d8000:rasadhlp
        0x74ce0000 - 0x74d64000:clbcatq
        0x69a90000 - 0x69ad1000:dataexchange
        0x71300000 - 0x7151a000:d3d11
        0x721e0000 - 0x72294000:dcomp
        0x71120000 - 0x711a3000:dxgi
        0x727f0000 - 0x728bd000:twinapi.appcore
        0x70690000 - 0x70803000:WindowsCodecs
        0x61800000 - 0x6239a000:ieframe
        0x715a0000 - 0x716eb000:PROPSYS
        0x04e90000 - 0x06213000:MSHTML
        0x73760000 - 0x7376a000:CRYPTBASE
        0x759c0000 - 0x75a1a000:coml2
        0x65d30000 - 0x65d47000:asycfilt
        0x679d0000 - 0x679ec000:srpapi
        0x745d0000 - 0x74748000:CRYPT32
        0x73e90000 - 0x73e9e000:MSASN1
        0x67b50000 - 0x67b83000:mlang
        0x50f20000 - 0x5109b000:ieapfltr
        0x73670000 - 0x73683000:CRYPTSP
        0x04900000 - 0x0490a000:Secur32
        0x691c0000 - 0x691ce000:msimtf
        0x65cd0000 - 0x65d01000:msls31
        0x6ec40000 - 0x6f0ce000:d2d1
        0x6b060000 - 0x6b251000:DWrite
        0x6f680000 - 0x6f898000:d3d10warp
        0x67ea0000 - 0x67eda000:vaultcli
        0x72df0000 - 0x72eb8000:wintypes
        0x51360000 - 0x516e8000:jscript9
        0x73320000 - 0x7334f000:rsaenh
        0x088a0000 - 0x088a6000:msdmo
        0x52c20000 - 0x52ca6000:dsound
        0x71710000 - 0x71765000:MMDevApi
        0x73ca0000 - 0x73cc2000:DEVOBJ
        0x685e0000 - 0x68648000:AUDIOSES
        0x72660000 - 0x726f2000:apphelp
        0x63f90000 - 0x64032000:jscript
        0x70080000 - 0x70089000:avrt
        0x73cf0000 - 0x73d71000:sxs
        0x0e080000 - 0x0f42a000:Flash
        0x613f0000 - 0x6150c000:UIAutomationCore
        0x62a70000 - 0x62aef000:mscms
        0x63200000 - 0x63236000:DINPUT8
        0x734a0000 - 0x734b9000:USERENV
        0x69040000 - 0x6904d000:atlthunk
        0x69ae0000 - 0x69b34000:OLEACC
        0x73410000 - 0x73474000:schannel
        0x6aa20000 - 0x6aa30000:mskeyprotect
        0x73800000 - 0x73820000:ncrypt
        0x737d0000 - 0x737fc000:NTASN1
        0x73350000 - 0x73358000:DPAPI
        0x74790000 - 0x747d2000:WINTRUST
        0x683f0000 - 0x68415000:cryptnet
        0x6a9c0000 - 0x6a9da000:ncryptsslp
        0x60ca0000 - 0x60e2e000:msxml3
        0x5fb50000 - 0x5fb90000:WindowsCodecsExt
        0x62a30000 - 0x62a6c000:icm32
        0x6a290000 - 0x6a47f000:msxml6
        0x70660000 - 0x7068d000:XmlLite
        0x14eb0000 - 0x15acb000:wmp
        0x51a60000 - 0x51b68000:mfperfhelper
        0x15ad0000 - 0x163c3000:wmploc
        0x6c950000 - 0x6ca33000:MFPlat
        0x6c4e0000 - 0x6c504000:RTWorkQ
        0x68cb0000 - 0x68cfd000:Ninput
        0x631b0000 - 0x631f8000:Dxtrans
        0x691a0000 - 0x691b8000:ATL
        0x679c0000 - 0x679cf000:ddrawex
        0x51270000 - 0x5135e000:DDRAW
        0x5d5b0000 - 0x5d616000:Dxtmsft
        0x73ad0000 - 0x73c0f000:dbghelp

Call Stack:
0x743F0000[13CDD2] WINDOWS\system32\KERNELBASE.dll: DebugBreak[+2](273436672,65536,273502048,265142364)
0x0E080000[8255B1] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+29D801](265142364,273502048,265142280,1359972)
0x0E080000[82B0A7] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+2A32F7](265013272,374574264,374014408,373964896)
0x0E080000[7F33EC] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+26B63C](374014408,374574264,373863616,374435872)
0x0E080000[7D8711] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+250961](374014408,373863616,374435872,373863616)
0x0E080000[7D862C] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+25087C](375030856,0,1360476,4)
0x0E080000[80E7D2] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+286A22](374738992,2,243523520,373863616)
0x0E080000[7BE02A] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+23627A](374111680,374427704,373860744,1360600)
0x0E080000[823E78] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+29C0C8](373861704,0,1361376,373861704)
0x0E080000[7D7ED7] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+250127](373861704,0,1361376,373861704)
0x0E080000[7D7BC2] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+24FE12](373861704,0,1361376,243631584)
0x0E080000[7D8649] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+250899](373861704,0,1361376,0)
0x0E080000[78B69E] Windows\System32\Macromed\Flash\Flash.ocx: IAEModule_IAEKernel_UnloadModule[+2038EE](1361484,258338848,373420192,0)
0x0E080000[46ED2A] Windows\System32\Macromed\Flash\Flash.ocx: DllUnregisterServer[+14B05A](258338848,373985040,373420192,0)
0x0E080000[45EABE] Windows\System32\Macromed\Flash\Flash.ocx: DllUnregisterServer[+13ADEE](373420192,373485776,258338848,1361580)
0x0E080000[23FD96] Windows\System32\Macromed\Flash\Flash.ocx: (373486424,1362044,237730867,1361664)
0x0E080000[233141] Windows\System32\Macromed\Flash\Flash.ocx: (1361664,8192,237725280,373420192)
0x0E080000[237C33] Windows\System32\Macromed\Flash\Flash.ocx: (1362788,8184,1362347,1)
0x0E080000[238F30] Windows\System32\Macromed\Flash\Flash.ocx: (1362788,8192,1,258200368)
0x0E080000[26F375] Windows\System32\Macromed\Flash\Flash.ocx: (258200368,1362788,8192,258200396)
0x0E080000[26F306] Windows\System32\Macromed\Flash\Flash.ocx: (258200368,1362788,8192,0)
0x0E080000[28F554] Windows\System32\Macromed\Flash\Flash.ocx: (1362788,8192,238495088,1371012)
0x0E080000[2F28B5] Windows\System32\Macromed\Flash\Flash.ocx: (168085600,1,8193,280280184)
0x6B410000[5B499] WINDOWS\SYSTEM32\urlmon.dll: Ordinal521[+CF9](280754128,1,8193,280280184)
0x6B410000[5F820] WINDOWS\SYSTEM32\urlmon.dll: CoInternetCreateSecurityManager[+840](281142072,1,8193,280280184)
0x6B410000[6046D] WINDOWS\SYSTEM32\urlmon.dll: CoInternetCreateSecurityManager[+148D](281142072,0,8193,10617)
0x6B410000[60A98] WINDOWS\SYSTEM32\urlmon.dll: CoInternetCreateSecurityManager[+1AB8](8193,10617,0,0)
0x6B410000[5F592] WINDOWS\SYSTEM32\urlmon.dll: CoInternetCreateSecurityManager[+5B2](281142080,1,2049,10617)
0x6B410000[5D818] WINDOWS\SYSTEM32\urlmon.dll: Ordinal521[+3078](280279732,1,2049,10617)
0x6B410000[400F0] WINDOWS\SYSTEM32\urlmon.dll: CoInternetGetSecurityUrlEx[+3660](1,691,10617,0)
0x6B410000[43ACF] WINDOWS\SYSTEM32\urlmon.dll: CoInternetGetSecurityUrlEx[+703F](787886,1125,0,280279232)
0x74DC0000[35B83] WINDOWS\system32\USER32.dll: RecordShutdownReason[+1503](1799698864,787886,1125,0)
0x74DC0000[19D1A] WINDOWS\system32\USER32.dll: DispatchMessageW[+67A](787886,1125,0,280279232)
0x74DC0000[19860] WINDOWS\system32\USER32.dll: DispatchMessageW[+1C0](1487029054,0,5500813,1375684)
0x74DC0000[196B0] WINDOWS\system32\USER32.dll: DispatchMessageW[+10](1375684,1971730208,1375756,6627680)
0x00400000[13EF8D] Program Files\千千静听\TTPlayer: (6632732,6632732,6627680,1997804520)
0x00400000[14BE49] Program Files\千千静听\TTPlayer: (1,7876944,2,1997810167)
0x77100000[413E8] WINDOWS\SYSTEM32\ntdll.dll: RtlReleaseSRWLockShared[+708](1534137304,16,4,7864320)
0x77100000[429F7] WINDOWS\SYSTEM32\ntdll.dll: RtlReleaseSRWLockShared[+1D17](18098679,36,7947576,1371992)
0x77100000[66792] WINDOWS\SYSTEM32\ntdll.dll: RtlEqualPrefixSid[+62](7947576,7956436,28,7947496)
0x77100000[665D0] WINDOWS\SYSTEM32\ntdll.dll: RtlCreateAcl[+560](1371868,1998144638,1371876,1998144638)
0x77100000[6665A] WINDOWS\SYSTEM32\ntdll.dll: RtlCreateAcl[+5EA](1371876,1998144638,1371940,1376508)
0x77100000[9447E] WINDOWS\SYSTEM32\ntdll.dll: bsearch[+6E](1371940,1376508,9,1376256)
0x77100000[9447E] WINDOWS\SYSTEM32\ntdll.dll: bsearch[+6E](1371940,1376492,9,16)
0x77100000[48230] WINDOWS\SYSTEM32\ntdll.dll: RtlFindActivationContextSectionGuid[+400](1383344,0,0,1878327296)
0x77100000[55B47] WINDOWS\SYSTEM32\ntdll.dll: LdrpResGetResourceDirectory[+D27](1372052,1372068,1372420,1372344)
0x77100000[47D2E] WINDOWS\SYSTEM32\ntdll.dll: RtlFindActivationContextSectionString[+12E](2,48,1372920,0)
0x77100000[47D5A] WINDOWS\SYSTEM32\ntdll.dll: RtlFindActivationContextSectionString[+15A](120,106,7864320,24)
0x77100000[49557] WINDOWS\SYSTEM32\ntdll.dll: RtlHashUnicodeString[+E17](0,10,0,131572)
0x77100000[49099] WINDOWS\SYSTEM32\ntdll.dll: RtlHashUnicodeString[+959](106,0,1373008,0)

貌似只是没开启硬件加速的问题。。。。
打开个视屏网站开启硬件加速。。。。其他应用就不会崩溃了。。

360fans_u325058 发表于 2016-1-2 19:16
从昨天开始打开千千静听，就会出现程序错误不知道和这个补丁有没有关系
详细错误信息是：
Application:

果真是这个补丁在做怪，卸载后正常啦……

我到现在也没出现问题呢，照常改做什么做什么，该玩的继续玩

好多游戏都报错……

卸载失败求帮助

{:4_89:}{:4_89:}

赞

卸载了 还会自动安装  怎么搞？？？

该补丁已经修复》。。。。。。。。。。。。。。。。。。

360fans556737055 发表于 2016-1-9 18:51
该补丁已经修复》。。。。。。。。。。。。。。。。。。

是的，我们把这个补丁出现的问题反馈给微软后，微软也已经发布了修复补丁解决这个问题的。