【FAQ】Red Alert Outdoor Version Smart Camera FAQ

Red Alert Outdoor Version Smart Camera FAQ


I. Purchase consultation
1. IP66 waterproof, can it withstand heavy rain?
Answer: IP66 is dustproof and waterproof, which can effectively prevent the severe weather such as heavy rain and heavy rain from affecting the equipment.

2. Night vision related issues
2.1 How about night vision?
A: Near infrared night vision enhancement technology, the same infrared light, stronger infrared perception, make the night vision effect better and clearer. However, during installation, there must be no obstructions such as walls and wires in front of the lens, which will affect the night vision effect.

2.2 Why is the monitoring license plate all white under white light / 2.1 night vision?
First of all, we need to know that this is a normal phenomenon. All cameras will have this situation under night vision when the built-in infrared and white lights are turned on.
Cause Analysis:
The coatings used on license plates, traffic signs, and special work clothing include retroreflective materials. The characteristic of retroreflection is that when the light is received, the reflected light will reflect from the opposite direction of the incident light to the light source. This is to clearly identify people and objects with retro-reflective materials at night or under poor visibility, which plays a significant role in ensuring traffic safety.
The camera's night monitoring mainly depends on the diffuse reflection of infrared light / white light by the object. After the infrared light / white light light is turned on, the infrared light / white light light shines on the license plate and will be reflected directly from the license plate back to the lens.


3. How many meters is the night vision distance?
A: The night vision distance is 15 meters, covering most of the yard, villa, warehouse and other monitoring scenes.

4. Is it wired or wireless?
A: The device can be connected in both wireless and wired ways, which can meet the needs of wireless and wired users. Compared to wireless Wi-Fi installation, no wiring is needed, and wired connection networks will be more stable.

5. Is the picture quality clear? Whether the picture is smooth
A: With ultra-clear 1080P / 25FPS and H.265 encoding, the picture quality will be clearer than H.264 under the same network conditions; real-time monitoring will be smoother when the picture quality is inconvenient.

6. Does the equipment affect the hot summer or cold winter?
A: The working temperature of the laboratory test camera is -30 ° ~ 60 ° C, and it can be used in most areas of China.

7. Is it possible to prevent weather such as hail?
Answer: The anti-collision level IK10 of electronic equipment prevents violent damage and naturally prevents hail attacks.

8. Does the device support intercom function?
A: The device supports the intercom call function. And adopt Mic pickup, the pickup distance is 5 meters.

9.Whether the memory card supports 128G
A: The memory card is a memory card that supports 128G and contains capacity below 128G.

10. What is the biggest advantage of this camera?
Answer: Triple active defense will kill danger beforehand and refuse danger outside the door.

11. What is triple active defense?
First defense: The eye-catching red design of the outer circle of the fuselage makes the surveillance camera easy to see, which eliminates the fluke of those who are interested.
Second defense: When there is an abnormality in the monitoring picture, the camera will activate two bright white lights with a brightness of up to 300 lumens to illuminate the criminals, while the video recording records every move.
Third defense: When someone enters the pre-set electronic fence core protection area, the camera will activate a audible alarm up to 100 decibels to give the criminals a stronger deterrence, and send an alert to the owner's mobile phone

12. What is the use of H265?
The latest video coding technology, the same definition, is half smaller than the H264 files on the market. Under this effect, whether it is stored or transmitted, it will save space and bandwidth; the core role is to keep the bandwidth at home unchanged. Open stream club card, it will be much smoother after using H265; the time for recording with card will also become longer.

13. Does this camera support POE power supply?
Answer: Temporarily does not support POE power supply

14. How many pixels is this? ?
Answer: 2 million pixels

15. Will the metal material in the camera rust?
Answer: Metal material will not rust

16. Does this camera support AP mode?
Not supported. Considering that the function of the APP to view the monitoring screen in real time at any time and place must be implemented by a network, this camera does not support use without a network.

17. My home network is unstable. Can the audible and visual alarms work normally in this case?
The audible and visual alarm is not dependent on whether the network stabilizes the image, that is, if the home is disconnected, when someone enters the alarm area, the audible and visual alarm will still take effect.

18. Does the 360 ​​smart camera have a battery?
A: The 360 ​​smart camera does not have a battery, so it needs to be powered at all times. Not only can you use the power adapter and power cord (3 meters) included in the product package to supply power, but also support general mobile power supply.

19. Does the 360 ​​smart camera have no card recording playback?
Due to the adjustment of the camera architecture and the addition of the sound and light alarm shutdown button, you need to select [Video Recording] or [View Cloud Recording] in [Family]-select the card recording for playback.

20, 360 smart camera can only be bound by one account? How do you want multiple people to see it?
To ensure account security, 360 smart cameras can only be bound by one account, and the bound account is the administrator of the device.
In order to facilitate the viewing of multiple people, the 360 ​​smart camera has developed a family sharing function: the administrator clicks Share with family below the camera and shares the link to family and friends through WeChat and other methods. After family and friends install the 360 ​​Smart Camera app, follow the steps and click I want to accept, the shared camera will automatically appear in the camera list of family and friends.

21. Why doesn't this camera support webpage playback?
Currently the flash player supports up to H264, but temporarily unable to support H265 causing the page to fail to load and play. We also attach great importance to this issue. We are considering converting the web end to H264, or supporting it through other methods.

Sound and light alarm
1. What is active alert?
This function is the core bright spot function of the red alert. When it is turned on, the camera judges the distance and danger of the criminal through various detection methods. If someone breaks into the white light warning area, the white light of the camera will light up to warn ; If the criminals continue to approach the audible and visual alarm area, the audible and visual alarm is deterred, thereby protecting property from loss. In other words, the camera function of the triple defense.

2. How to operate false alarms caused by bad weather such as heavy rain, heavy snow, and heavy dust?
When there are false alarms caused by heavy snow, heavy rain, or severe mosquitoes, Option 1: Turn off active alert to avoid false alarms and harassment. Solution 2: Turn off the sound and light alarm by modifying the duration of the sound and light alarm to 0.

3. How to quickly turn off the sound and light alarm of the camera?
Open the app and quickly turn off the audible and visual alarms by using the off alert function of the camera card on the home page.

4. What does it mean when the white light is on?
When the camera detects a picture change caused by a person or an object in the alert area, the white light will turn on, forming a certain warning effect for the intruding person or animal, and supplementing the light for the video.

5. What is the use of white light?
The brightness of the two white lights of the camera can completely cover the normal yard, and it can be used as a night light, eliminating the need for the yard's light. When the criminals have an attempt, they will automatically light up to scare them.

6. How to set the sound and light alarm?
The audible and visual alarm can be applied to different monitoring and anti-theft scenarios by setting the duration of a single alarm, the speed of white light flashing, and the number of alarm sounds in decibels. If the demand for anti-theft is strong, you can set the duration to be longer, the white light blinks quickly, and the alarm sound decibel number is the largest.

7. How to turn on the white light?
Answer: Clicking the real-time video is clicking the [three] button, you can see the white light on button

8. How to set up a guard zone?
A: The alert area can be found in the active alert area. By setting the alert area, you can intuitively set the white light warning area and the sound and light alarm area to better protect family property.

9. Does this camera have AI recognition?
This camera contains the cloud humanoid recognition of the 360AI Research Institute, which calibrates the accuracy of the audible and visual alarms at the camera based on the humanoid judgment.

10. How to determine the sound and light alarm trigger?
Answer: After setting the detection area, when the green frame turns into a red frame, the deion will trigger an audible and visual alarm.

Third, the use of the camera
1.Card recording
1.1 What types of memory cards are supported?
Speed: Class4 and above
Capacity: up to 128G Micro-SD card
Supported partition formats: FAT32

1.2 How to choose the recording resolution of the memory card?
The sharpness of the memory card recording is determined by the clear mode selected by the camera in real-time viewing page. You can choose the appropriate recording mode according to your needs;

1.3 Where is the memory card recording video stored?
1) After the video starts recording, a “360Cam” directory will be created in the root directory of the memory card
2) The camera will generate a video directory every day (for example: 2018-04-19), which contains video clips saved every hour

1.4 Will the recording stop when the memory card is full?
Does not stop recording. 360 smart camera memory card recording function supports circular recording. When the memory card is full, the camera will automatically delete the early video files and write new video files.

1.5 How to enable the card recording function?
Insert the TF memory card into the card slot of the camera, and when you hear a drop sound, it means that the SD card has been identified and card-recorded.
In other words: the card is recorded, there is no need to set it manually.

1.6 Card playback
You can click the [Uncommunicated Cloud Recording] position on the main interface-click to enter the cloud recording / card recording, select the card recording to find the playback information of the corresponding card recording!

1.7 Can card recording record sound?
For this, I want to say very seriously: card recording supports recording of sound, sound and video are recorded at the same time.
Attention, high energy ahead! !! !! Even if the camera microphone is turned off, the recorded video still has recorded sound. Because the card recording is usually used as the original video backup, in order to restore the most complete scene at the time when you look back, the camera will record all the actual conditions at the time, including video and sound.

1.8 If the card recording cannot be viewed, you can try the following methods:
1. After logging out of the account, log in again. Logout method: click on me-the avatar at the top of the page-click on logout;
2. Uninstall the APP and reinstall it;
3. Restart the phone;
4. After the camera is powered off, power it on again.

学问太深{:14_365:}

{:14_342:}啥。。。本宝看不懂 {:14_358:}{:14_358:}{:14_358:}

（来自谷歌翻译）

红色警报户外版本智能相机常见问题解答

I.购买咨询
1. IP66防水，可以承受大雨吗？
答：IP66防尘防水，可以有效防止大雨，大雨等恶劣天气影响设备。

2.夜视相关问题
2.1夜视如何？
答：近红外夜视增强技术，相同的红外灯，更强的红外感知能力，使夜视效果更好，更清晰。但是，在安装过程中，镜头前不得有障碍物，例如墙壁和电线，否则会影响夜视效果。

2.2为什么在白光/2.1夜视下监控牌照全白？
首先，我们需要知道这是正常现象。当内置的红外灯和白光灯打开时，所有摄像机在夜视下都会出现这种情况。
原因分析：
车牌，交通标志和特殊工作服上使用的涂层包括反光材料。回射的特征是，当接收到光时，反射光将从入射光的相反方向反射到光源。这是为了在晚上或能见度较差的情况下使用反光材料清楚地识别人和物体，这在确保交通安全方面起着重要作用。
相机的夜间监控主要取决于物体对红外光/白光的漫反射。红外灯/白光灯打开后，红外灯/白光灯照在牌照上，并直接从牌照反射回镜头。


3.夜视距离是几米？
答：夜视距离为15米，涵盖了大多数院子，别墅，仓库和其他监视场景。

4.是有线还是无线？
答：设备可以通过无线和有线方式连接，可以满足无线和有线用户的需求。与无线Wi-Fi安装相比，不需要布线，有线连接网络将更加稳定。

5.画质清晰吗？图片是否流畅
A：采用超高清1080P / 25FPS和H.265编码，在相同网络条件下，图片质量会比H.264清晰；当图像质量不方便时，实时监控将更加流畅。

6.设备会影响炎热的夏天还是寒冷的冬天？
答：实验室测试相机的工作温度为-30°〜60°C，可以在中国大部分地区使用。

7.是否可以防止冰雹等天气？
答：电子设备的防撞等级IK10可以防止剧烈损坏并自然防止冰雹袭击。

8.设备是否支持对讲功能？
答：设备支持对讲通话功能。并采用麦克风拾音器，拾音距离为5米。

9.存储卡是否支持128G
A：存储卡是支持128G且容量低于128G的存储卡。

10.这款相机的最大优势是什么？
答：三重主动防御会事先杀死危险并拒绝门外的危险。

11.什么是三重主动防御？
第一防：机身外圈醒目的红色设计使监视摄像机易于看清，从而消除了感兴趣者的uke幸。
第二道防线：当监控画面出现异常时，摄像机将激活两盏明亮的白光，亮度高达300流明，以照亮罪犯，同时视频记录每一个动作。
第三道防线：当有人进入预设的电子围栏核心保护区时，摄像头将启动多达100分贝的声音警报，以使犯罪分子具有更强的威慑力，并将警报发送到所有者的手机

12。的H265？
具有相同定义的最新视频编码技术比市场上的H264文件小一半。在这种情况下，无论是存储还是传输，都将节省空间和带宽；核心作用是保持家庭带宽不变。开放流俱乐部卡，使用H265后会更加流畅；用卡记录的时间也会变长。

13.该摄像机是否支持POE电源？
答：暂时不支持POE电源

14。这是多少个像素？？
答案：200万像素

15.相机中的金属材料会生锈吗？
答案：金属材料不会生锈

16.此相机是否支持AP模式？
不支持。考虑到必须通过网络来实现随时随地实时查看监控屏幕的APP功能，因此该摄像机不支持在没有网络的情况下使用。

17.我的家庭网络不稳定。在这种情况下，声音和视觉警报能否正常工作？
声音和视觉警报不取决于网络是否稳定图像，也就是说，如果房屋断开连接，当有人进入警报区域时，声音和视觉警报仍将生效。

18. 360智能相机有电池吗？
答：360智能相机没有电池，因此需要始终通电。您不仅可以使用产品包装中随附的电源适配器和电源线（3米）来供电，而且还可以支持常规移动电源。

19. 360智能相机没有卡记录回放功能吗？
由于摄像机架构的调整以及声光警报关闭按钮的添加，您需要在[家庭]中选择[视频记录]或[查看云记录]，然后选择要回放的卡记录。

20、360智能相机只能绑定一个帐户吗？您如何让多个人看到它？
为了确保帐户安全，360智能摄像机只能绑定一个帐户，绑定的帐户是设备的管理员。
为了方便多人观看，360智能相机开发了家庭共享功能：管理员单击相机下方的``与家人共享''，并通过微信等方式共享与家人和朋友的链接。家人和朋友安装360智能相机应用程序后，请按照以下步骤操作并单击``我要接受''，共享的相机将自动出现在家人和朋友的相机列表中。

21.为什么此相机不支持网页播放？
当前，Flash Player最多支持H264，但暂时无法支持H265，从而导致页面无法加载和播放。我们也非常重视这个问题。我们正在考虑将Web端转换为H264，或通过其他方法来支持它。


1.什么是主动警报？
此功能是红色警报的核心亮点功能。开启时，摄像机会通过各种检测方法判断犯罪分子的距离和危险。如果有人闯入白光警告区域，相机的白光会亮起警告；如果罪犯继续接近声音和视觉警报区域，则会阻止声音和视觉警报，从而保护财产免受损失。换句话说，三防的摄像头功能。

2.如何处理由于大雨，大雪，大灰尘等恶劣天气引起的误报？
当有大雪，大雨或严重蚊子引起的误报时，选择1：关闭“主动提醒”以避免误报和骚扰。解决方案2：通过将声音和声音警报的持续时间修改为0

，关闭声音和声音警报。3.如何快速关闭摄像机的声音和声音警报？
打开应用程序，然后使用主页上摄像头卡的“关闭警报”功能快速关闭声音和视觉警报。

4.白灯亮起是什么意思？
当摄像机检测到警报区域中人或物体引起的图片变化时，白灯将点亮，从而对闯入的人或动物形成一定的警告效果，并为视频提供补充。

5.白光有什么用？
摄像机的两个白光的亮度可以完全覆盖正常的院子，并且可以用作夜灯，从而不需要院子的灯。当罪犯进行尝试时，他们会自动点亮以吓them他们。

6.如何设置声光报警？
通过设置单个警报的持续时间，白光闪烁的速度和警报声音的数量（分贝），可以将声音和视觉警报应用于不同的监视和防盗情况。如果对防盗的需求强烈，则可以将持续时间设置为更长，白灯快速闪烁，并且警报声音的分贝数最大。

7.如何打开白灯？
答：单击实时视频，然后单击[三个]按钮，您会看到按钮

8 上的白光。如何设置保护区？
答：警报区域可以在活动警报区域中找到。通过设置警报区域，您可以直观地设置白光警报区域和声光警报区域，以更好地保护家庭财产。

9.此相机是否具有AI识别功能？
该摄像机包含360AI研究所的云人形机器人识别，可根据人形机器人的判断来校准摄像机声音和视觉警报的准确性。

10.如何确定声光报警触发？
答：设置检测区域后，当绿色框变为红色框时，说明将触发声音和视觉警报。

三，相机的使用
1.
卡记录1.1支持哪些类型的存储卡？
速度：Class4及以上
容量：最大128G Micro-SD卡
支持的分区格式：FAT32

1.2如何选择存储卡的记录分辨率？
存储卡记录的清晰度取决于相机在实时查看页面中选择的清除模式。您可以根据需要选择合适的录制模式。

1.3录制视频的存储卡存储在哪里？
1）开始录制视频后，将在存储卡的根目录中创建一个“ 360Cam”目录
2）相机每天都会生成一个视频目录（例如：2018-04-19），其中包含视频剪辑每小时保存一次

1.4存储卡已满时，录制会停止吗？
不停止录制。360智能相机存储卡的录制功能支持循环录制。当存储卡已满时，相机将自动删除早期的视频文件并写入新的视频文件。

1.5如何启用卡记录功能？
将TF存储卡插入相机的卡槽中，当您听到“滴”声时，表明SD卡已被识别并记录。
换句话说：该卡已记录，无需手动设置。

1.6卡播放
您可以在主界面上单击[Uncommunicated Cloud Recording]位置，然后单击以进入云记录/卡记录，选择卡记录以查找相应卡记录的播放信息！

1.7卡可以录制声音吗？
为此，我要非常认真地说：卡记录支持同时记录声音，声音和视频。
注意，超前的精力！!! !! 即使关闭了相机麦克风，录制的视频仍会录制声音。由于卡记录通常用作原始视频备份，因此，为了在您回头时恢复最完整的场景，相机会记录当时的所有实际情况，包括视频和声音。

1.8如果无法查看卡记录，则可以尝试以下方法：
1.注销帐户后，再次登录。退出方法：单击我-页面顶部的头像-单击退出；
2.卸载APP，然后重新安装；
3.重新启动电话；
4.关闭相机电源后，再次打开电源。

瞎说{:14_353:}{:14_353:}

我居然看懂了

我带到加拿大用不了，sn处根本就没有注释国外无法使用。你们这样太不负责任了

我在淘宝寄到香港使用. 用不了. 是不是有地區限制

全英文得找翻译机

18794965668