360fans_Ua8AD2 发表于 2020-6-8 07:54

每次关机后都蓝屏,无法正常关机

If this is the first time you have seen this stop error screen.
restart your computer.If thes screen appears again,follow these steps:
check to make sure any new hardware or software is properly installed.
If this is a new installation,ask your hardware or software manufacturer for any windows updates you might need.
If problems continue ,disable or remove any newly installed hardware or software.DDisable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components,restart your computer,press F8 to select advanced startup options,and then select safe mode.
Technical information:
Collecting data for crash dump...
Initializing disk for crash dump...
Dumping physical memory to disk:100
Physical memory dump complete.
Contact your system admin or techincal support group for further assistance.
如果这是你第一次看到这个停止错误屏幕。
重新启动计算机。如果屏幕再次出现,请执行以下步骤:
检查以确保正确安装了任何新的硬件或软件。
如果这是新安装,请向硬件或软件制造商咨询您可能需要的任何Windows更新。
如果问题仍然存在,请禁用或删除任何新安装的硬件或软件。可添加的BIOS内存选项,如缓存或阴影。
如果需要使用安全模式删除或禁用组件,请重新启动计算机,按F8键选择高级启动选项,然后选择安全模式。
技术信息:
正在收集崩溃转储数据…
正在初始化磁盘以进行崩溃转储…
将物理内存转储到磁盘:100
物理内存转储完成。

i喵奶奶 发表于 2020-6-12 10:32

蓝屏界面提示没有任何可用信息。
可以把C盘-Windows文件夹-minidump文件夹里面的蓝屏文件发给我们看下。
客服QQ:501572962
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