电脑总是是蓝屏 SYSTEM_SERVICE_EXCEPTION (3b)

不知道怎么上传dmp文件  把内容放上来了



Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\050423-717281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`19a00000 PsLoadedModuleList = 0xfffff807`1a62a2b0
Debug session time: Thu May  4 23:06:06.047 2023 (UTC + 8:00)
System Uptime: 0 days 11:23:15.786
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
..............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`19df92d0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffab82`675554a0=000000000000003b
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8071a001d0b, Address of the instruction which caused the BugCheck
Arg3: ffffab8267555da0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4233

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 24604

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 421

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3923

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 93

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x3b

    Key  : Bugcheck.Code.Register
    Value: 0x3b

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  050423-717281-01.dmp

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8071a001d0b

BUGCHECK_P3: ffffab8267555da0

BUGCHECK_P4: 0

CONTEXT:  ffffab8267555da0 -- (.cxr 0xffffab8267555da0)
rax=0000000000000000 rbx=ffffab8267556980 rcx=0000000000000011
rdx=fffff8071a648298 rsi=fffff8071a6482a0 rdi=0000000000000000
rip=fffff8071a001d0b rsp=ffffab82675567a0 rbp=ffffab8267556b80
r8=ffffab82675567b0  r9=fffff80719a00001 r10=0000fffff8071a00
r11=ffffab82675568a8 r12=4442453126380011 r13=ffffab8267556928
r14=0000000000000001 r15=0000000000000007
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!CmpCallCallBacksEx+0xdb:
fffff807`1a001d0b 4d8b2424        mov     r12,qword ptr [r12] ds:002b:44424531`26380011=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  explorer.exe

STACK_TEXT:  
ffffab82`675567a0 fffff807`1a02e774     : ffffad8f`00000007 ffffab82`67556980 00000000`00000000 00000000`0384e001 : nt!CmpCallCallBacksEx+0xdb
ffffab82`675568b0 fffff807`19e0caf8     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffad8f`dfa46130 : nt!NtQueryKey+0x2e4
ffffab82`67556a90 00007ffd`6422d384     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`0384dff8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`6422d384


SYMBOL_NAME:  nt!CmpCallCallBacksEx+db

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.2251

STACK_COMMAND:  .cxr 0xffffab8267555da0 ; kb

BUCKET_ID_FUNC_OFFSET:  db

FAILURE_BUCKET_ID:  AV_nt!CmpCallCallBacksEx

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {177c5141-fb33-dc3d-9406-7fff37bf4cce}

Followup:     MachineOwner
---------

Minidump.zip (807.21 KB)

2023-5-5 13:17 上传

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这个文件导致的ntkrnlmp.exe，影响因素比较多，您是做什么操作后这样的呢？最近装啥程序了吗？

用360急救箱扫描看看。